Job Title: Bartender

Reports to: Bar Manager
Oversight by: General Manager
Classification: Part-Time / Shift-Based / Non-Exempt
Location: Albuquerque Social Club, 4021 Central Ave NE, Albuquerque, NM 87108

Position Summary

Bartenders at the Albuquerque Social Club are responsible for delivering friendly, inclusive, and responsible bar service in a fast-paced LGBTQ+ nightlife environment. They are expected to provide excellent customer service while maintaining compliance with New Mexico liquor laws, ASC policies, and harm-reduction practices. Bartenders play a key role in cultivating a safe, welcoming, and community-centered atmosphere.

Core Responsibilities

Bar Service

  • Greet and serve members and guests courteously and efficiently

  • Prepare standard and specialty drinks using ASC’s portion and recipe standards

  • Check IDs and refuse service to patrons under 21 or visibly intoxicated

  • Handle cash, cards, and tips accurately using the Club’s POS system

  • Monitor bar cleanliness, restock supplies, and manage trash during shift

  • Restock coolers, mixers, garnishes, and paper goods as needed

  • Assist with opening and closing procedures as directed by the Bar Manager

Safety & Compliance

  • Comply with all New Mexico Alcohol & Gaming Division laws

  • Follow ASC’s policies for over-service, refusal of service, and incident escalation

  • Monitor patron behavior and alert the Bar Manager or Security if intervention is needed

  • Maintain current NM Alcohol Server Certification at all times

  • Report incidents, refusals, or issues using the Club’s incident reporting system

Team Collaboration

  • Communicate clearly and respectfully with other bartenders, barbacks, door staff, and event staff

  • Share duties during high-traffic periods to maintain speed and quality

  • Participate in shift briefings and provide feedback when appropriate

  • Respect the chain of command, following direction from the Bar Manager and GM

Shift Expectations

  • Must arrive on time and ready to work in proper attire or uniform

  • Must maintain sobriety during all scheduled shifts

  • Responsible for tip-out and bar register reconciliation at end of shift

  • May be scheduled for special events, rentals, or holidays as needed

  • Must follow all closing and cleaning procedures to prepare the bar for the next shift

Required Qualifications

  • Must be 21 years or older

  • Valid New Mexico Alcohol Server Permit (or ability to obtain before first shift)

  • 1+ years bartending experience in a high-volume or nightlife setting

  • Reliable transportation and schedule availability on nights and weekends

  • Strong interpersonal skills and ability to serve a diverse community

Preferred Qualifications

  • Familiarity with LGBTQ+ nightlife or community venues

  • Experience with Square or other POS systems

  • Ability to remain calm and positive under pressure

  • Bilingual or multilingual communication a plus

Physical & Environmental Requirements

  • Ability to stand, bend, and move behind the bar for extended periods (4–8 hours)

  • Ability to lift and carry 30–40 lbs (e.g., cases, kegs, ice buckets)

  • Must be able to work in a high-noise, low-light, fast-paced environment

  • Must maintain alertness and sobriety throughout all shifts

Job Title: Barback

Reports to: Bar Manager
Oversight by: General Manager
Supports: Bartenders
Classification: Part-Time / Shift-Based / Non-Exempt
Location: Albuquerque Social Club, 4021 Central Ave NE, Albuquerque, NM 87108

Position Summary

Barbacks are responsible for supporting bartenders by keeping the bar stocked, clean, and running smoothly. This behind-the-scenes role is essential for maintaining fast service and a high-quality guest experience. Barbacks at ASC must be organized, team-oriented, and comfortable working in a dynamic, LGBTQ+ nightlife environment.

Core Responsibilities

Stocking & Prep

  • Refill liquor, beer, mixers, ice, garnishes, and bar supplies throughout the shift

  • Restock napkins, straws, cups, bar mats, and utensils as needed

  • Ensure bartenders have everything needed for continuous service

  • Replenish kegs, restock coolers, and maintain clean storage areas

Bar Cleanliness

  • Wipe down counters, bus glassware, and take out trash and recycling during shift

  • Run dishes to the kitchen/dish area if needed

  • Mop spills promptly and maintain a clean and safe floor behind the bar

  • Clean up at the end of night including emptying bins, organizing tools, and clearing surfaces

Support Service

  • Help bartenders during high-volume periods (e.g., restocking, collecting empties)

  • Assist with opening and closing tasks as assigned by the Bar Manager

  • Report low inventory or supply shortages immediately to the Bar Manager

  • Observe guest behavior and notify bartenders or Bar Manager of any concerning issues

Shift Expectations

  • Arrive on time and ready to assist

  • Stay attentive and available to bartenders throughout the shift

  • Follow Club dress code and wear any required staff badge or ID

  • Maintain sobriety and professionalism while on shift

  • Participate in pre-shift or post-shift briefings when applicable

Required Qualifications

  • Must be 21 years or older

  • Reliable and punctual

  • Able to work nights, weekends, and holidays

  • Able to follow instructions and anticipate the needs of bartenders

  • Must maintain a valid New Mexico Alcohol Server Permit (or obtain within 10 days of hire)

Preferred Qualifications

  • Prior barback, bar, or service industry experience preferred

  • Familiarity with LGBTQ+ venues or nightlife environments

  • Ability to lift heavy items and move quickly in confined spaces

  • Bilingual or multilingual communication skills a plus

Physical & Environmental Requirements

  • Ability to lift and carry up to 50 lbs (e.g., kegs, cases, ice bins)

  • Standing, walking, lifting, and bending for extended periods (4–8 hours)

  • Working in fast-paced, loud, and low-light environments

  • Comfortable in hot or cold bar storage areas

Job Title: Door & Membership Desk Attendant

Reports to: Membership & Front of House Manager
Classification: Part-Time / Shift-Based / Non-Exempt
Location: Albuquerque Social Club, 4021 Central Ave NE, Albuquerque, NM 87108

Position Summary

The Door & Membership Desk Attendant is responsible for welcoming members and guests, managing the check-in process, verifying IDs, collecting door cover, and assisting with basic membership tasks. As the first point of contact at ASC, this role sets the tone for the member experience and ensures Club access policies are upheld. Attendants support front-of-house functions while maintaining professionalism, confidentiality, and a safe, affirming environment.

Core Responsibilities

Check-In & Entry

  • Greet all patrons in a friendly, professional, and affirming manner

  • Verify valid government-issued photo ID (21+)

  • Confirm membership status and log guest entries in Club system

  • Collect cover charges and distribute wristbands or hand stamps as needed

  • Monitor for signs of visible intoxication and alert FOH Manager or Security if needed

  • Track venue capacity and communicate updates to FOH Manager during peak times

Membership Support

  • Assist with new member sign-ups, renewals, and status lookups

  • Issue or reprint membership cards as needed

  • Provide basic answers to common member questions about events, hours, or policies

  • Handle all member information with care and confidentiality

  • Redirect any complex issues or complaints to the FOH Manager

Phone Coverage

  • Answer incoming calls courteously and provide basic Club information

  • Take down voicemails or messages for management

  • Escalate voicemail or message follow-ups to the General Manager, Events & Venue Manager, or FOH Manager as appropriate

Shift Duties & Conduct

  • Arrive early for shift briefings and be ready at the desk by start time

  • Wear assigned staff ID or badge while on duty

  • Maintain sobriety, situational awareness, and professionalism throughout the shift

  • Report any incidents, refusals, or disruptions to the FOH Manager

  • Follow end-of-night procedures for guest count, logs, and handoff

Required Qualifications

  • Must be 21 years of age or older

  • Reliable and punctual with consistent shift availability

  • Comfortable enforcing Club policies in a respectful, non-confrontational manner

  • Strong communication and customer service skills

  • Able to remain calm and attentive during high-traffic shifts

Preferred Qualifications

  • Prior experience in nightlife, events, or hospitality

  • Familiarity with LGBTQ+ spaces and inclusive service practices

  • Basic computer skills (e.g., tablets, check-in software, digital forms)

  • Bilingual or multilingual communication skills a plus

Physical & Environmental Requirements

  • Ability to sit or stand at the front desk for 4–6 hours

  • Must work in nightlife settings with low light, music, and frequent movement

  • Must remain sober and alert throughout all shifts